Innera Terms of Use

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Innera Terms of Use

Effective date: May 31, 2026

These Terms of Use (“Terms”) form a binding agreement between you and ShiftUnlock (“we”, “us”, or “our”) and govern your use of the Innera mobile application (the “App”, bundle ID com.shiftunlock.innera). Please read them carefully.

1. Acceptance of These Terms

By downloading, installing, accessing, or using Innera, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the App.

2. Eligibility and Age

  • You must be at least 13 years old to use Innera, and at least 16 years old if you are in the European Economic Area (EEA).
  • Innera is not directed to children under these ages.
  • If you are a minor in your jurisdiction, you may use the App only with the consent and supervision of a parent or legal guardian who agrees to these Terms.

3. License to Use the App

Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable license to download and use Innera on devices you own or control, for your own personal, non-commercial wellness use. You may not copy, modify, distribute, sell, lease, reverse engineer, or attempt to extract the source code of the App or its content, except where such restriction is prohibited by law.

4. Your Account

  • You can create an account using email and password, Google Sign-In, or Apple Sign-In.
  • You are responsible for keeping your account credentials secure and for activity that occurs under your account.
  • You agree to provide accurate information and to notify us of any unauthorized use.

5. Subscriptions, Auto-Renewal, and Cancellation

5.1 Free tier and Innera Pro

Innera is free to download and use, with advertisements shown to free-tier users. “Innera Pro” is an optional paid subscription that, among other things, removes ads.

5.2 Billing and auto-renewal

  • In-app purchases are sold and billed through the Apple App Store or Google Play and are managed for us by RevenueCat. We never receive your payment card details.
  • Subscriptions are charged to your Apple ID or Google Play account at confirmation of purchase.
  • A subscription automatically renews at the then-current price unless you cancel it before the end of the current billing period. Renewal is charged through the same store account.

5.3 Cancellation and refunds

  • You can manage or cancel your subscription at any time in your App Store or Google Play account settings. Cancellation takes effect at the end of the current paid period.
  • Refunds are handled by Apple or Google under their respective policies. We do not process payments or refunds directly.

6. Your Content and Ownership

  • You retain full ownership of all content you create in the App, including your voice recordings and vision boards.
  • Your content is stored locally on your device in the App’s private storage. We do not upload, access, collect, or store your recordings or images on our servers.
  • You are solely responsible for your content and for ensuring you have the right to use any images you add to a vision board.
  • You are solely responsible for backing up your content. Because content is stored only on your device, it will be lost if you delete it, delete your account, uninstall the App, or lose the device, and we are not liable for such loss.

7. Acceptable Use

You agree not to use Innera to:

  • Violate any law or the rights of others;
  • Upload, create, or store unlawful, infringing, or harmful content;
  • Interfere with, disrupt, or attempt to gain unauthorized access to the App or its providers’ systems;
  • Circumvent advertising, subscription, or security controls; or
  • Use the App for any commercial purpose not expressly permitted by these Terms.

8. Wellness Disclaimer — Not Medical Advice

Innera is a wellness and personal-development tool. It is not medical advice and is not a medical device. It does not diagnose, treat, cure, or prevent any condition, and it is not a substitute for professional medical, psychological, or mental-health advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions about a medical or mental-health condition. If you are experiencing a crisis or emergency, contact your local emergency services immediately. Breathing exercises and meditation may not be suitable for everyone; use them at your own discretion and stop if you feel unwell.

9. Intellectual Property

  • The App, including its design, features, code, in-app text content, and branding, is owned by ShiftUnlock and protected by intellectual property laws.
  • The license in Section 3 does not transfer any ownership rights to you.
  • Content you create in your own voice remains yours, as described in Section 6.

10. Disclaimer of Warranties

The App is provided “as is” and “as available” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the App will be uninterrupted, error-free, or that it will achieve any particular result.

11. Limitation of Liability

To the maximum extent permitted by law, ShiftUnlock and its providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, profits, or goodwill, arising out of or relating to your use of (or inability to use) the App. Where liability cannot be excluded, it is limited to the amount you paid us for the App in the twelve months before the event giving rise to the claim, or, if greater, the minimum amount required by law. Nothing in these Terms limits liability that cannot be limited under applicable law.

12. Termination

  • You may stop using Innera at any time by deleting it from your device, and you may delete your account using the in-app Delete Account action.
  • We may suspend or terminate your access if you violate these Terms or use the App unlawfully.
  • On account deletion, your Firebase account is deleted, you are logged out of RevenueCat, and your local content is wiped from your device. Sections that by their nature should survive termination (such as ownership, disclaimers, and limitation of liability) will continue to apply.

13. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Effective date” above and post the updated Terms at this page. Your continued use of the App after changes take effect constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws applicable at ShiftUnlock’s principal place of business, without regard to conflict-of-laws principles. Mandatory consumer-protection rights available to you in your country of residence are not affected. Your use of the App is also subject to the applicable app store’s terms (Apple Media Services Terms or Google Play Terms of Service).

15. Contact Us

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